Brsk Price Book

At Brsk we like to remove the complexity in the services we offer. We also like to ensure that its clear, and you know what you are paying for - no hidden fees or charges. Our price book document includes the costs you can expect to pay for our broadband services, and any additional once off fees and charges that may apply from time to time. We will update our price book as we introduce and offer new services. We’ve setup our products to be simple and transparent. We offer residential broadband services on a rolling monthly term. The fees and charges you pay may be subject to the specific prices of a special promotion that was included at the time that you placed your order. All prices listed below are our normal prices and include UK standard VAT charges, unless stated otherwise.

Home Broadband Service Fees

Package Price Average Download Speed Average Upload Speed Data Usage Term
BetterNet 100 £33 100 Mbps 100 Mbps Unlimited Monthly
BetterNet 500 £39 500 Mbps 500 Mbps Unlimited Monthly
BetterNet 1000 £49 900 Mbps 900 Mbps Unlimited Monthly

*Average speeds stated are those achieved by at least 50% of users.

*The full speed on our higher products may not be achievable by a single device over wireless connections (WiFi) within the premises; to achieve these speeds a wiredm connection is required.

Installation & Activation Fees

Item Price Description
Installation fee £150 The once off charge for a new installation outside of promotion.
Re-installation fee £150 The once off charge for a technician to visit your home in order to re-wire and move the equipment (at your request) to a different location inside your home.
Non-standard installation fee POA The once off charge for a new installation where the route to install into your home is more than the standard installation type. We will inform you before work is started and it will be subject to your approval.
Missed appointment fee £80 If we arrive for an appointment that has been booked and confirmed with you, and you do not attend.
Re-activation admin fee £50 To reactivate your service after it has been suspended or terminated due to non-payment.

Maintenance Fees

Item Price Description
Call out fee £110 The once off charge for a technician to visit your home in order to fix or perform maintenance on the fibre line inside your property due to negligence by you.
Replacement Router fee £75 The charge for a new Brsk router replaced in the event that it is damaged through negligence by you or replaced outside of warranty.
Replacement ONT fee £75 The charge for a new Brsk ONT replaced in the event that it is damaged through negligence by you or replaced outside of warranty.