Get brsk Now
Support / help
Get brsk Now
Why is brsk full fibre different?
What is full fibre broadband?
The Construction Phase - Installing fibre in your community
What happens during the construction phase?
Do you have permission to install cables and perform street works?
How long will it take to install fibre into my area?
When will I be able to get a connection into my home?
The Connect Phase - Installing fibre into your home
How do I get a brsk fibre installed into home?
How do you install fibre into my home?
How can I improve the Wifi in my home?
What if I am unable make the agreed installation time and date?
How long does it take to install fibre into my home?
What if it is difficult for them to easily route the fibre into my home?
Switching to the BetterNet
Do I need to cancel my existing broadband provider before using brsk?
I am moving out of my home, can I keep my service at my new address?
Should I take the equipment with me when I move?
The home I am moving to, already has brsk installed, do I need to do another installation?
Phone and my existing landline number
Can I use my home phone over the fibre line?
Can I keep my landline number?
Changing my service
How do I upgrade or downgrade my service?
How can I cancel or restart my service?
Billing and Payment
How does brsk month to month billing work?
Are you really providing free broadband for 6 months, absolutely free?