Introducing One Touch Switching (OTS)

Your very own butler for switching between broadband providers

Imagine a world where switching broadband providers is as seamless as having a personal butler at your beck and call. It is here! And it’s called One Touch Switching, or ‘OTS’ for short.

A new level of convenience and service

Picture the scene… You’re not happy with your current broadband provider and you really want to jump ship. The trouble is, you’re currently in a contract and that means hours on the phone, trying to cancel while somebody is trying to convince you to stay. Well, OTS makes the whole process quick and easy. Quick, as in 60 seconds. And easy, as in at the touch of a button.

Here’s how it works

Step 1

Simply start a BetterNet order with us online and indicate that you would like to switch from another provider.

Step 2

Within 60 seconds, you'll receive info from your current provider, including early termination charges, if any.

Step 3

If you’re happy, simply continue with your BetterNet order and look forward to our broadband. Easy!

No more phoning your old provider. No more waiting on hold for hours. OTS is the way forward and a simple, easy step to the BetterNet.

One Touch Switching Frequently Asked Questions

Learn more about the process